FAULT-01
Retirement wave
The experts who kept American lines running are aging out. Only 16% of maintenance techs are under 40.
54 yrs · average age of techs
JACK · AI MAINTENANCE AGENT FOR PLANT MAINTENANCE TEAMS
Keeping American production lines running.
Jack puts expert intelligence in the hands of every technician.
30 min · on your equipment · with your team
THE PROBLEM
The people who kept American lines running are retiring.
Every fix they know leaves with them, unless it is captured first. That is the job Jack was built for.
FAULT-02
System sprawl
PLC, SCADA, CMMS, ERP. Every system holds a piece of the answer, and none of them talk to each other.
Status · Disconnected
FAULT-03
Data, no action
Thirty years of fixes live in one veteran’s head and nowhere else. The alarm is logged. The fix is not.
Status · Undocumented
CURRENT STATE
Every system holds a piece of the answer. None of them talk.
Every fault starts as a hunt across eight systems, and every minute hunting is a minute of downtime.
PLC
KNOWS: FAULT STATE
SCADA
KNOWS: LIVE SIGNALS
CMMS
KNOWS: HISTORY
ERP
KNOWS: PARTS + COST
MES
STATUS: NOBODY OPENS IT
IOT SENSORS
KNOWS: ANOMALIES, NOT FIXES
SCHEMATICS
LOCATION: FILING CABINET
MANUALS
LAST OPENED: 1998
? TRIBAL KNOWLEDGE · THE FIX
LOCATION: VETERAN'S HEAD ONLY
CURRENT STATE · DISCONNECTED SYSTEMS EACH HOLDS A PIECE OF THE ANSWER
SHARED VIEW: NONE
THE ANSWER
Introducing Jack.
Jack reads your PLC, CMMS, manuals, and schematics, then answers the technician at the machine in plain English.
JACK-01 / TROUBLESHOOTING
Jack handles troubleshooting. Keeping your line running when it matters most.
JACK-02 / DISPATCH
Jack dispatches expert answers to every technician, day one.
JACK-03 / KNOWLEDGE
Jack captures tribal knowledge before it walks out the door.
JACK-04 / PLC
Jack reads and writes PLC code.
JACK-05 / DOCUMENTATION
Jack drafts work orders, PMs, and training docs.
FOR DIRECTORS AND VPS OF OPERATIONS
PMs that change with the line, not once a year.
Jack writes every work order, so you see what your line is really doing. Ask what keeps breaking, and Jack drafts the PM edits and schedules the work.
CLOSED LOOP · WORK ORDERS TO PMS PM STATUS: DYNAMIC
UPDATED FROM: THE LINE, EVERY SHIFT
IN PRODUCTION
Running on real floors today.
The data from one sample month at one real plant we serve.
- WORK ORDERS
- 100,000+
- Under management
- EQUIPMENT ASSETS
- 75,000+
- Modeled
- DOCUMENTS
- 130,000+
- Indexed
- QUESTIONS
- 300+
- Answered that month
PROOF
An 18-year-old made a senior-level repair.
Weekend shift, robot down, the one tech who knew the fix was off. Jack walked him through it in 30 minutes.
- 00:00 · ALARM Robot down
- 00:02 · OPENS JACK On his phone
- 00:30 · LINE RUNNING Guided fix, step by step
FAULT TO RUNNING · 30 MINUTES TECHNICIAN: 18 YRS OLD · FIRST WEEKEND SHIFT ALONE
DOWNTIME SAVED: $ THOUSANDS
DEPLOYMENT
Live on your line in weeks. Results in 30 days.
We come on-site, ingest your systems, tailor Jack to your equipment, and go live. No rip-and-replace.
-
STEP 01
ON-SITE
WE LEARN YOUR EQUIPMENT AND YOUR VETERANS’ FIXES
-
STEP 02
INGEST
PLC, CMMS, MANUALS, SCHEMATICS
-
STEP 03
TAILOR
JACK TUNED TO HOW YOU ACTUALLY RUN
-
STEP 04
LIVE
ON EVERY TECH’S PHONE. RESULTS IN 30 DAYS
DEPLOYMENT MOTION · FOUR STEPS NO RIP-AND-REPLACE
LIVE: WEEKS
FAQ
Common questions.
What is Jack?
Jack is an AI maintenance agent built by Metis. It troubleshoots faults, reads and writes PLC code, captures tribal knowledge, and creates and writes all work orders and PMs, working alongside your technicians on the floor.
What is an AI maintenance agent?
Software that takes action on the floor. When a fault appears, it reads the alarm, traces the cause, walks the technician through the repair, and logs the fix. A chatbot answers questions. Jack takes action.
Does Jack replace technicians?
No. Jack works alongside your team. It makes every technician an expert on day one and captures senior knowledge before it retires.
Can Jack update our PMs?
Yes. Because Jack writes every work order, it sees what actually happens on the line. Ask what keeps breaking, and Jack identifies the recurring issue, drafts the PM edit, and plans and schedules the work. PMs stop being written once and become a living schedule.
How fast can Jack be live on our floor?
Weeks, not a year. We come on-site, ingest your PLC, CMMS, manuals, and schematics, tailor Jack to your equipment, and go live. Results in 30 days.
What happens in a demo?
Thirty minutes with your team, on your equipment. You see Jack work before you commit to anything.
When your techs retire, Jack is there to keep things running.
Every fix they ever made, captured and handed to the next technician. Live on your line in weeks.
Book a demo